Last updated: October 9, 2026

1. Who We Are

These Terms and Conditions apply to orders placed through briarston.com, operated under the Briarston™ brand by Xiamen Shuqi Weilai Network Technology Co., Ltd. (“Briarston,” “we,” “us,” or “our”). They describe the terms for purchasing products from the online Store, subject to mandatory consumer protections.

2. Product Information

We aim to present product descriptions, prices and photographs accurately. However, colors may differ across screens, and styled images may contain items not included in the sale. Customers should consult the individual product page for applicable contents and specifications. If a material detail or compatibility requirement is unclear, please contact us before purchasing.

3. Eligibility and Account Responsibilities

Customers must have the legal capacity to make purchases or act with appropriate authorization. You agree to provide accurate order, billing and shipping information and to keep any account credentials confidential. You are responsible for activity associated with your account to the extent allowed by law.

4. Placing an Order

Submitting an order constitutes an offer to purchase the selected goods under the displayed checkout terms. A receipt or automated acknowledgement does not necessarily mean we have unconditionally accepted the order. Acceptance and fulfillment may depend on successful payment, availability and lawful fraud checks. We may contact you if an order needs clarification.

5. Pricing and Payment

The product price, transaction currency, applicable taxes, shipping fees and any promotional adjustment are disclosed during checkout. We may correct genuine pricing or listing errors in accordance with applicable law, including by communicating available options before fulfillment when required. Payment processing is conducted through methods offered at checkout, subject to our Payment & Security policy.

6. Availability and Order Changes

Stock figures may change before an order is fulfilled. If an item becomes unavailable or cannot be supplied, we may offer a suitable lawful resolution such as cancellation and refund of the affected item, or another option agreed with you. Changes or cancellations requested by customers are subject to processing stage and mandatory rights.

7. Shipping, Risk and Delivery

Available destinations, shipping charges and expected delivery information are supplied in the relevant checkout process or order communications. The Shipping Policy explains general handling of delivery questions. Legal rules in your location govern the transfer of risk and any rights arising from late, lost or damaged deliveries.

8. Returns and Refunds

Our Return & Refund Policy describes how requests are handled and what information to provide. That policy operates subject to rights and remedies available under applicable law, including those that cannot be restricted by contractual terms.

9. Product Usage and Safety

Use products only for the purposes described and follow any instructions or warnings supplied. Fireplace accessories and decorative candle-related pieces require particular care around heat, fire and children. Do not assume a decorative item is suitable for contact with flame or hot embers unless the product information expressly says so.

10. Intellectual Property

The Briarston™ brand name, original site text, graphics, layouts and other protected content are owned by us or licensed to us where applicable. These terms do not transfer ownership or license rights beyond the limited rights necessary to browse and purchase through the Store.

11. Promotions and Discount Offers

Any coupon, promotion, bundled offer or reduced price is subject to its disclosed conditions, expiry, eligibility and legal requirements. Promotions may not be combined unless explicitly allowed. We may refuse unauthorized or fraudulent use where permitted by law.

12. Liability and Legal Protections

To the extent legally permitted, the Store does not guarantee uninterrupted operation or absence of every technical error. We do not exclude liability where exclusion is prohibited, including legally protected rights for non-conforming goods, injury caused by negligence where applicable, fraud or other non-waivable obligations.

13. Governing Law and Disputes

Questions and complaints should first be directed to our customer-service contact. These terms are interpreted under the laws applicable to the operator and transaction, without overriding mandatory consumer protections, jurisdiction rules or remedies available in the customer's place of residence.

14. Amendments

We may revise these Terms and Conditions prospectively to reflect operational or legal changes. Unless legally permitted or otherwise agreed, changes will not retroactively alter a completed purchase's binding terms. The last-updated date indicates the current posted version.

15. Contact

For questions about these conditions, email service@briarston.com with your order number when relevant.